To be successful in this position you'll need to bring the passion, work ethic and expertise needed to lead a strong quality engineering team. This is a senior leadership role focused on scaling the organization and practices and delivering best-in-class functionality and usability, at a competitive velocity, managing direct reports and driving both waterfall and agile quality of state and local government systems by ensuring all product changes meet strict quality expectations.

Working in partnership with application development and business, you will establish strategic and operational testing technology best practices and processes to effectively and efficiently manage incoming demand of work, as well as, ensure successful implementation of software releases, ensure balance of capacity planning and forecasting of team tasks.

The Director role is also responsible for the continual development and implementation of transformative programs to change and improve quality within the organization. Will also be responsible for the continued development and success of testing careers through mentoring and coaching.

Responsibilities include, but are not limited, to the following:
  • Drive Quality Practices and Standards across the organization.
  • Champion the culture of quality delivery through requirements based testing.
  • Lead, Manage, and Mentor large QA Team.
  • Drive growth and standards of Automated Testing Practices.
  • Track and report on all quality metrics at team process and production operation levels.
  • Make data-driven recommendations to enhance operational excellence, leading the implementation of new processes and activities.
  • Process-oriented mindset and high degree of familiarity with modern test technologies and tools.
  • Outstanding interpersonal and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audience.
  • Strong organizational skills.
  • Strong knowledge of test-related aspects of agile software methodologies.
  • 10+ years of related technical leadership experience.
  • 5+ years of management in leading large teams using various SDLC methodologies, i.e., Agile/Waterfall.
  • Strong organizational skills.
  • Familiarity with 508/ADA compliance.
  • Experience in financial services payments industry is a plus.
  • Experience in development of CI/CD or DevOps Testing Models is a plus.
  • Ability to contribute and direct at all levels of testing including unit, functional, automation, performance and scalability testing; be able to step in and provide leadership in test design and implementation.
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